*Free Next Day Delivery
Hassle-free Returns Policy
Low Price Guarantee
Buy Now Pay Later
Global Shipping Over 60+ Countries
*Free Next Day Delivery
Hassle-free Returns Policy
Low Price Guarantee
Buy Now Pay Later
Global Shipping Over 60+ Countries
Wholesale Terms and Conditions
PoundFun™ Terms and Conditions of Sale
These Terms and Conditions of Sale apply to all orders placed through the PoundFun™ website.
The website on which these Terms and Conditions appear ("Our Site") is owned and operated by Xenon Group Ltd, a company registered in England and Wales (Company Number 116481163), whose place of business is Unit 2, River Technology Park, Keighley BD21 4JQ.
PoundFun™ and PoundFun Wholesale™ are trading names of Xenon Group Ltd.
References to “PoundFun™”, “PoundFun Wholesale™”, “we”, “us”, or “our” mean Xenon Group Ltd.
By placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
The website on which these Terms and Conditions appear ("Our Site") is owned and operated by Xenon Group Ltd, a company registered in England and Wales (Company Number 116481163), whose place of business is Unit 2, River Technology Park, Keighley BD21 4JQ.
PoundFun™ and PoundFun Wholesale™ are trading names of Xenon Group Ltd.
References to “PoundFun™”, “PoundFun Wholesale™”, “we”, “us”, or “our” mean Xenon Group Ltd.
By placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
1. Language
1.1 We conduct business in the English language only.
1.2 All contracts, communications, and notices will be provided in English.
1.2 All contracts, communications, and notices will be provided in English.
2. Eligibility and Accounts
2.1 PoundFun™ and PoundFun Wholesale™ are available to all customers. No account is required to place an order.
2.2 Customers may choose to create an account to manage orders and checkout details more easily. Creating an account is optional.
2.3 By placing an order, you confirm that all information provided is accurate, complete, and up to date.
2.2 Customers may choose to create an account to manage orders and checkout details more easily. Creating an account is optional.
2.3 By placing an order, you confirm that all information provided is accurate, complete, and up to date.
3. Definitions
| Account | means collectively the personal information, Payment Information and credentials used by Users to access any communications System on the Website. |
| Carrier | means any third party responsible for transporting purchased Goods from our Premises to customers. |
| Content | means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website. |
| Goods | means any products that PoundFun™ advertises and or makes available for sale through this Website. |
| Service | means collectively any online facilities, tools, services or information that PoundFun™ makes available through the Website either now or in the future. |
| Payment Information | means any details required for the purchase of Goods from this Website, including but not limited to credit or debit card numbers, bank account numbers and sort codes. |
| Premises | means our place of business at Unit 2, River Technology Park, Keighley BD21 4JQ. |
| System | means any online communications infrastructure that PoundFun™ makes available through the Website either now or in the future. |
| User / Users | means any third party that accesses the Website and is not employed by PoundFun™ and acting in the course of their employment. |
| Website | means www.poundfun.com and any sub-domains unless expressly excluded by their own terms and conditions. |
| We / Us / Our | means PoundFun™ and PoundFun Wholesale™, trading names of Xenon Group Ltd. |
4. Products and Packaging
4.1 We take reasonable care to ensure that product descriptions, images, and pricing displayed on Our Site are accurate. However, all product details are provided for guidance only and may be subject to change.
4.2 Product images are illustrative. Packaging, colours, quantities, and presentation may vary.
4.3 Although we make every effort to dispatch products in their original CDU (Counter Display Unit) packaging, occasionally this may not be possible.
4.2 Product images are illustrative. Packaging, colours, quantities, and presentation may vary.
4.3 Although we make every effort to dispatch products in their original CDU (Counter Display Unit) packaging, occasionally this may not be possible.
5. Pricing and VAT
5.1 All prices are displayed excluding VAT by default.
5.2 You can change the display to include VAT using the VAT toggle clearly shown at the top of Our Site.
5.3 VAT will be calculated and shown clearly at checkout based on the delivery address provided.
5.4 Prices confirmed at checkout are the prices that apply to that order.
5.2 You can change the display to include VAT using the VAT toggle clearly shown at the top of Our Site.
5.3 VAT will be calculated and shown clearly at checkout based on the delivery address provided.
5.4 Prices confirmed at checkout are the prices that apply to that order.
6. Payment
6.1 Full payment must be made at the time of placing an order unless otherwise agreed in writing.
6.2 Orders will not be dispatched until cleared payment has been received.
6.3 We reserve the right to refuse or cancel orders where payment cannot be obtained or verified.
6.2 Orders will not be dispatched until cleared payment has been received.
6.3 We reserve the right to refuse or cancel orders where payment cannot be obtained or verified.
7. Klarna Payments
7.1 In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is to be made to Klarna:
Pay in 30 days, Pay in 3, and Pay by card.
7.2 Klarna’s user terms are available on Klarna's website.
Pay in 30 days, Pay in 3, and Pay by card.
7.2 Klarna’s user terms are available on Klarna's website.
8. Order Acceptance and Cancellation
8.1 Submission of an order does not constitute acceptance. An order is accepted once it has been processed for dispatch.
8.2 To cancel your contract, you must notify us in writing.
8.3 We reserve the right to cancel an order where insufficient stock is available, payment cannot be obtained, a pricing or description error has been identified, or delivery is not possible.
8.4 If we cancel your order, we will notify you and refund any payment received to the original payment method within 30 days.
8.2 To cancel your contract, you must notify us in writing.
8.3 We reserve the right to cancel an order where insufficient stock is available, payment cannot be obtained, a pricing or description error has been identified, or delivery is not possible.
8.4 If we cancel your order, we will notify you and refund any payment received to the original payment method within 30 days.
9. Variation of Terms
9.1 These Terms and Conditions may only be varied by provisions mutually agreed in writing.
9.2 Unless otherwise agreed, these Terms and Conditions take priority over any inconsistent provision contained within an online order.
9.2 Unless otherwise agreed, these Terms and Conditions take priority over any inconsistent provision contained within an online order.
10. Delivery
10.1 Orders are shipped using PoundFun™ standard courier services in line with our service level agreement.
10.2 We offer next working day delivery on eligible orders, excluding public holidays.
10.3 Orders must be placed before 2:00pm (UK time) to qualify for same-day processing.
10.4 Delivery times are estimates only and are not guaranteed.
10.5 Risk in the goods passes to you upon delivery.
10.6 Ownership of the goods shall not pass to you until we have received payment in full (in cleared funds) for the goods and any other sums owed to us.
10.7 We accept no liability for loss, theft, or damage once goods have been signed for or left in a safe place.
10.8 Any non-delivery issues must be reported within 5 working days of the expected delivery date.
11. Returns, Refunds, and Exchanges
11.1 Orders are returnable in line with applicable UK law.
11.2 Products may be returned for a refund or exchange provided they are unused, undamaged, and returned in their original packaging.
11.3 Returned items must be in a resaleable condition. We reserve the right to refuse refunds or exchanges where goods show signs of use, damage, or tampering.
11.4 In all cases, customers are responsible for all return shipping costs. We do not cover the true cost of shipping and we do not provide return labels.
11.5 Delivery charges are non-refundable unless goods are faulty or supplied incorrectly.
11.2 Products may be returned for a refund or exchange provided they are unused, undamaged, and returned in their original packaging.
11.3 Returned items must be in a resaleable condition. We reserve the right to refuse refunds or exchanges where goods show signs of use, damage, or tampering.
11.4 In all cases, customers are responsible for all return shipping costs. We do not cover the true cost of shipping and we do not provide return labels.
11.5 Delivery charges are non-refundable unless goods are faulty or supplied incorrectly.
12. Damaged, Faulty, or Missing Goods
12.1 Please do not accept or sign for an order which is visibly damaged.
12.2 Any issues relating to damaged, faulty, or missing goods must be notified to us within a reasonable timeframe and supported by appropriate evidence.
12.3 If a problem is reported, our only obligation will be, at our discretion, to make good any shortage, replace or repair goods, or refund the amount paid.
12.2 Any issues relating to damaged, faulty, or missing goods must be notified to us within a reasonable timeframe and supported by appropriate evidence.
12.3 If a problem is reported, our only obligation will be, at our discretion, to make good any shortage, replace or repair goods, or refund the amount paid.
13. Intellectual Property and Use of Content
13.1 All Website content is owned by or licensed to PoundFun™ and is protected by intellectual property laws.
13.2 Use, copying, reproduction, or redistribution of PoundFun™ product descriptions is strictly prohibited under all circumstances.
13.3 Product images may only be used with explicit written permission from PoundFun™.
13.2 Use, copying, reproduction, or redistribution of PoundFun™ product descriptions is strictly prohibited under all circumstances.
13.3 Product images may only be used with explicit written permission from PoundFun™.
14. Trade Marks
14.1 PoundFun™ and all associated branding are trademarks owned by Xenon Group Ltd.
14.2 Use of PoundFun™ trademarks, branding, or any confusingly similar marks without prior written consent is strictly prohibited.
14.2 Use of PoundFun™ trademarks, branding, or any confusingly similar marks without prior written consent is strictly prohibited.
15. Customer Conduct
15.1 We are committed to maintaining a safe, respectful, and professional environment for our customers, employees, and partners.
15.2 Customers must not engage in abusive, threatening, harassing, discriminatory, or defamatory behaviour towards our staff or systems.
15.3 We reserve the right to restrict communication, cancel orders, or refuse service where such behaviour occurs.
15.2 Customers must not engage in abusive, threatening, harassing, discriminatory, or defamatory behaviour towards our staff or systems.
15.3 We reserve the right to restrict communication, cancel orders, or refuse service where such behaviour occurs.
16. Limitation of Liability
16.1 Nothing in these Terms limits liability where it cannot be excluded under law.
16.2 We shall not be liable for indirect or consequential losses.
16.3 Our total liability shall not exceed the value of the goods supplied under the relevant order.
16.2 We shall not be liable for indirect or consequential losses.
16.3 Our total liability shall not exceed the value of the goods supplied under the relevant order.
17. Force Majeure
17.1 We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events outside our reasonable control.
17.2 Such events include, but are not limited to, acts of God, fire, flood, extreme weather, strikes, industrial action, supplier failure, courier disruption, pandemics, war, terrorism, or failure of utilities or transport networks.
17.3 Our obligations under these Terms shall be suspended for the duration of such events.
18. Governing Law
18.1 These Terms and Conditions are governed by the laws of England and Wales.
18.2 The courts of England and Wales shall have exclusive jurisdiction.