*Free Next Day Delivery
Over 32,000 5 Star Reviews
Hassle-free Returns Policy
Low Price Guarantee
Buy Now Pay Later
Global Shipping Over 60+ Countries
*Free Next Day Delivery
Over 32,000 5 Star Reviews
Hassle-free Returns Policy
Low Price Guarantee
Buy Now Pay Later
Global Shipping Over 60+ Countries
Delivery Information
Every order is sent to you directly from our fulfilment centre & all orders are dispatched using a tracked delivery service. After your order is placed, you will receive a shipping confirmation email with so you can track your orders delivery progress.
HOW LONG DOES IT TAKE?
We have worked very hard to create a process that guarantees the highest quality delivery service for every customer. The PoundFun™ team prides itself on our impressive delivery service & unbeatable value!
POUNDFUN DELIVERY OPTIONS
| Delivery Option | Time Frame | Cost |
|
Free Next Day Delivery |
Next Working Day (order before 2pm) |
Free (Orders over £40) |
|
Next Day Delivery (Evri - Fully Tracked) |
Next Working Day (order before 2pm) |
£0.99 (Orders £30 - £40) |
|
Next Day Delivery (Evri - Fully Tracked) |
Next Working Day (order before 2pm) |
£2.99 (Orders £10 - £30) |
|
Next Day Delivery (Evri - Fully Tracked) |
Next Working Day (order before 2pm) |
£3.99 (Orders Under £10) |
|
International Delivery (Fully Tracked) |
5-7 Days |
From £4.99 (Price calculated at checkout) |
|
|
*All orders placed before 2pm will arrive the next working day. Orders placed after 2pm will arrive the following day.
*Working day = Monday to Friday excluding UK Bank Holidays
There are some postcodes in the UK that we cannot guarantee to deliver your parcel to next-day. Please see the full list here.
INTERNATIONAL DELIVERY
We now deliver to over 100+ countries across the globe including UK, USA, Canada, Europe, Australia & New Zealand. We will be adding additional locations very soon. If you would like us to deliver to a new country sooner, please drop us an email and we will add your location to our priority list.
ISLE OF MAN
Please note - All orders to Isle of Man are charged at £4.99 and take 3-5 working days to arrive.
YOUR ORDER
All items are dispatched using a tracked service and you have not received your parcel within the advertised period from receiving your dispatch email, please contact us via:
- Live chat on our Website
or
- Email: hello@poundfun.com
RETURNS & REFUNDS
PoundFun is happy to accept back any unwanted items supplied to consumers for refund, within 14 days of purchase, providing the following terms are met:
- All packaging must be intact so that the item is in a re-saleable condition
- You are able to provide a valid proof of purchase – this can be your confirmation email or the invoice/packing note inside your delivery parcel.
- Return postage costs are covered by the customer (please also note that your original postage charge will not be included in the refund)
In the unlikely event of your order being supplied incorrect or faulty, we will ensure it is resolved immediately and with minimal disruption. We pride ourselves on our excellent products and customer service and are confident you will love our products.
On any occasion that a refund is requested, we will action a refund as soon as the items are received back to us. Please note, that depending on your bank provider, a refund may take up to 5-7 working days for your refund to show in your account.
UNDELIVERED ITEMS
In the unlikely event the courier cannot deliver your item it will be returned to us, your order will be returned to PoundFun™. At this point, we offer 2 resolutions:
- Your order can be re-dispatched (paying the postage)
- Your order can be refunded (minus the original delivery cost highlighted in the table above).
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